Creditor Information / American Express
|Payment Percentage of balance
|2.10% on revolving accounts; 2.00% on non-revolving accounts; 1.68 on charge offs.
|Payment Minimum Amount
|Charge Free Period
|Acct Required to be Open
|DMP Interest Rate
|0% on non-revolving accounts; 7.99% on revolving accounts
|Waive late fees
|Waive over limit fees
|DMP benefits begin
|Upon proposal acceptance
|Optima, Blue, Delta, Costco may receive a re-age after 6 consecutive payments depending on past due status, if eligible. Green, Gold, and Platinum accounts do not re-age.
|Automatically recalls accounts, if eligible. Accounts in litigation or no longer eligible for DMP may not be recalled.
|Due Date Changes
|Charge Off Period
|Account will be dropped if 2 consecutive payments are missed. If client has multiple Amex accounts listed they will all be dropped.
|Internal hardship/ Promotion Policy
|APR will increase to 7.99% as soon as creditor receives our proposal. If promo APR is lower than 7.99% client can add to program once promo expires.
|Requires all accounts on the program. May close all accounts including corporate accounts regardless of balance enrollment status. Note that as of 12/14/22, AMEX will transfer Debt Managment administration and processing to Radius Global Solutions. All staff, phone and fax numbers stay the same. Email address is now email@example.com. Questions? AMEX CDMP@radiusgs.com AMEX Debt Management Billers: AMEX Gold DMP- Biller ID 4300019404 AMEX Optima DMP- Biller ID 4300019403