Creditor Information / Chase
Telephone | 888-242-7309 or 866-547-1907 |
Payment Percentage of balance | 2.25%/2%/1.75%/1.67% |
Payment Minimum Amount | $15.00 |
Charge Free Period | 1 Mo |
Acct Required to be Open | N/A |
CSP/Hardship programs | Yes |
DMP Interest Rate | 10%/6%/2%/0% |
Waive late fees | Yes |
Waive over limit fees | Yes |
DMP benefits begin | Upon proposal acceptance and first payment received |
Re-Age | Yes, automatically after third accepted DMP payment, if eligible |
Restructure | Yes. Payment must pay off remaining balance within 60 months from when originally started. Fax Hardship Proposal to 888-643-9628 for manual reconsideration |
Recall | Yes |
Due Date Changes | Yes, client can change and must be current |
Charge Off Period | 120 Days |
Drop Policy | Drops upon Charge Off |
Internal hardship/ Promotion Policy | The # of months client was on Internal Plan, regardless of whether it is active or was in the past must be subtracted from 60. We must propose payment that will pay the account off in the remaining months for proposal to be accepted. |