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Chase

Creditor Information / Chase

Telephone888-242-7309 or 866-547-1907
Payment Percentage of balance2.25%/2%/1.75%/1.67%
Payment Minimum Amount$15.00
Charge Free Period1 Mo
Acct Required to be OpenN/A
CSP/Hardship programsYes
DMP Interest Rate10%/6%/2%/0%
Waive late feesYes
Waive over limit feesYes
DMP benefits beginUpon proposal acceptance and first payment received
Re-AgeYes, automatically after third accepted DMP payment, if eligible
RestructureYes. Payment must pay off remaining balance within 60 months from when originally started. Fax Hardship Proposal to 888-643-9628 for manual reconsideration
RecallYes
Due Date ChangesYes, client can change and must be current
Charge Off Period120 Days
Drop PolicyDrops upon Charge Off
Internal hardship/ Promotion PolicyThe # of months client was on Internal Plan, regardless of whether it is active or was in the past must be subtracted from 60. We must propose payment that will pay the account off in the remaining months for proposal to be accepted.

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