Creditor Information / Credit One
| Telephone | 877-825-3242 or 888-729-6274 |
| Payment Percentage of balance | 3% Please see notes below |
| Payment Minimum Amount | $15.00 |
| Charge Free Period | N/A |
| Acct Required to be Open | 9 Mo |
| CSP/Hardship programs | No |
| DMP Interest Rate | 9.90% |
| Waive late fees | Yes |
| Waive over limit fees | Yes |
| DMP benefits begin | May take 1-3 billing cycles after proposal acceptance |
| Re-Age | Yes, automatically after third accepted DMP payment, if eligible |
| Restructure | No |
| Recall | No |
| Due Date Changes | Yes, by client and account must be current |
| Charge Off Period | 180 Days |
| Drop Policy | 1 missed cycle |
| Internal hardship/ Promotion Policy | No info |
| Misc. Information | Accts more than 60 days delinquent are not eligible for DMP. Many policies vary from 1 rep to the next. If something doesn’t seem right call the creditor back to inquire further. Because policies seem to vary, here are guidelines used by other agencies (suggestions only!) Payment percentage 2.35%; Payment minimum $25.00 Acct required to be open: if the account is greater than 29 days past due, the account has to be open more than 9 months. Currnt account can be any age Waive late fees: not waived. Fees will be assessed on late payments or when the account is past due and not brought current. |