Kohl’s

Telephone	888-346-0149 or 866-854-9736 (for escalated issues)
Payment Percentage of balance	2.25% (only available for new DMPs, otherwise 3% or $10, whichever is greater)
Payment Minimum Amount	$10.00
Charge Free Period	3 mo
Acct Required to be Open	N/A
CSP/Hardship programs	No
DMP Interest Rate	10%
Waive late fees	Yes
Waive over limit fees	Yes
DMP benefits begin	May take 1-2 billing cycles after proposal acceptance. Payments must be received within 30 days of proposal acceptance.
Re-Age	Yes, automatically after third accepted DMP payment, if eligible.
Restructure	No
Recall	Yes
Due Date Changes	No
Charge Off Period	120 Days
Drop Policy	Drops upon Charge Off
Internal hardship/ Promotion Policy	Accounts on long term hardships will be removed and placed on DMP when our proposal is accepted. If client wants to keep internal terms then they should not add to DMP.
Misc. Information	If a proposal is submitted for a consumer who had been enrolled or is currently enrolled in Kohl's workout program, the proposal will be denied. Proposal will reject for invalid start date, if first payment disbursal date is prior to the date they review the proposal. It is recommended to use a future disburse date even if you have money in house. DO NOT drop customer if they are being transferred from another agency as they will not be able to be set back up.